Icici Direct Vs Dhan Vs Upstox Comparison

The comparison between ICICI Direct, Dhan, and Upstox highlights the major differences in their services and features, including overall ratings, brokerage charges, trading platforms, investment offerings, and customer service quality. Icici Direct is known for its user-friendly trading experience and reliability, while Dhan stands out for offering competitive brokerage rates and an advanced mobile trading platform. Upstox provides an excellent balance of technology, research tools, and responsive customer support. In terms of active clients, the brokers report approximately 99 Lakhs, 982,814, and 23.78 lakh users respectively, reflecting their popularity among investors. Overall, this comparison of ICICI Direct, Dhan, and Upstox helps traders and investors choose the most suitable broker based on features, pricing, and platform performance.

Services / Features

The services/features comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their offerings. ICICI Direct provides 4 for Overall Rating, while Dhan offers 4.4 and Upstox features 4.5.

Services / Features ICICI Direct Dhan Upstox
Overall Rating
Brokerage Charges
Trading Platform
Investments Offering
Customer Service
Broker Type Full Service Broker Discount Broker Discount Broker
Exchanges Supported NSE, BSE NSE, BSE, MCX NSE, BSE
Active Clients 99 Lakhs 982,814 23.78 lakh
Broker Overview ICICI Direct Review Dhan Review Upstox Review

Account Opening Charges and AMC

The account opening charges and AMC comparison between ICICI Direct, Dhan, and Upstox reveal significant differences in their offerings. ICICI Direct provides N/A trading and demat account opening, while Dhan offers Free and Upstox features Free.

Account Opening Charges and AMC ICICI Direct Dhan Upstox
Trading Account Opening Free Free
Trading AMC ₹300 per year Zero ₹300
Demat Account Opening Free Free
Demat AMC ₹300 per year Zero ₹300
Provide DP Service Yes Yes Yes

Brokerage Plans

The brokerage plans comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their offerings. ICICI Direct provides N/A plans, while Dhan offers No and Upstox features -.

Brokerage Plans ICICI Direct Dhan Upstox
Multiple Plans No -
Monthly Plans No -
Yearly Plans No -

Brokerage Charges

This comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their brokerage charges. ICICI Direct charges 0.29% brokerage on equity delivery and intraday, 0.022%/0.007% for Prime plans for futures, and ₹49 per lot or ₹9 per lot for the Prime 9,999 plan for options. Dhan charges Zero brokerage on equity delivery and intraday, ₹20 or 0.03% per executed order for futures, and ₹20 per executed order for options. Upstox charges ₹20 brokerage on equity delivery and intraday, ₹20 or 0.1% for futures, and ₹20 for options.

Brokerage Charges ICICI Direct Dhan Upstox
Plan Name -
Equity Delivery 0.29% Zero ₹20
Equity Intraday 0.022% or 0.007% ₹20 or 0.03% per executed order ₹20 or 0.1%
Equity Futures 0.022%/0.007% for Prime plans ₹20 or 0.03% per executed order ₹20 or 0.1%
Equity Options ₹49 per lot or ₹9 per lot for the Prime 9,999 plan ₹20 per executed order ₹20
Currency Futures ₹20 per order NA ₹20 or 0.5%
Currency Options ₹20 per order NA ₹20
Commodity Futures
Commodity Options
Hidden Charges Zero Zero No
Call & Trade Charges ₹50 per order ₹50 + GST ₹75 + GST
Auto Square Off Charges ₹50 per order ₹20 + GST ₹75 + GST
Brokerage Calculator Dhan Brokerage Calculator

Transactions Charges

This comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their transactions. ICICI Direct provides NSE: 0.00307% | BSE: 0.00375% for Transaction Charges Equity Delivery, while Dhan offers BSE: 0.00375% NSE: 0.00297% and Upstox features NSE: 0.00297% per trade.

Transactions Charges ICICI Direct Dhan Upstox
Equity Delivery NSE: 0.00307% | BSE: 0.00375% BSE: 0.00375% NSE: 0.00297% NSE: 0.00297% per trade
Equity Intraday NSE: 0.00307% | BSE: 0.00375% BSE: 0.00375% NSE: 0.00297% NSE: 0.00297% per trade
Equity Futures NSE: 0.00183% | BSE: 0 NSE: 0.00173% BSE: 0 (Zero) NSE: 0.00188%
Equity Options NSE: 0.03553% (on premium) | BSE: 0.0325% (on premium) NSE: 0.03503% (on premium) BSE (Index): 0.0325% (on premium) NSE: 0.0495% (on premium)
Currency Futures NA NSE: 0.00035% BSE: 0.00045%
Currency Options NA NSE: 0.0311% BSE: 0.001%
Commodity 0.0418% on Premium NSE: 0.0001% MCX: 0.0021% 0.05%

Account Features

These are the notable distinctions in the account features of ICICI Direct, Dhan, and Upstox when compared.

Account Features ICICI Direct Dhan Upstox
3-in-1 Account Yes No No
Charting Yes Yes Yes
Algo Trading Yes Yes Yes
SMS Alerts Yes Yes Yes
Online Demo Yes Yes Yes
Online Portfolio Yes Yes Yes
Margin Trading Funding Available Yes Yes Yes
Combined Ledger for Equity and Commodity Yes Yes Yes
Intraday Square-off Time 3:20 PM 3:20 PM 3:20 PM
NRI Trading Yes No No

Trading Platforms

The trading platforms comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their offerings. ICICI Direct, Dhan and Upstox provide web trading platforms and mobile trading platforms.

Trading Platforms ICICI Direct Dhan Upstox
Web Trading Platform Yes Yes Yes
Web Trading Detail ICICI Direct Dhan Upstox
Mobile Trading Yes Yes Yes
Mobile Trading App Yes Yes Yes
Android Mobile App Yes Yes Yes
Android App Download Yes Yes Yes
iPhone Mobile App (iOS) Yes Yes Yes
iOS App Download Download Download
Android Tablet App Yes Yes Yes
iPad App (iOS) Yes Yes Yes
Trading Software Charges Nil Zero Free

Broker Ratings

The broker ratings comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their offerings. ICICI Direct provides 4.3 for Fees Ratings, while Dhan offers 4.5 and Upstox features 4.3.

Broker Ratings ICICI Direct Dhan Upstox
Fees Ratings 4.3 4.5 4.3
Trading Brokerage Rating 4.4 4.6 4.4
Trading Platform Usability 4.4 4.4 4.4
Customer Service Ratings 4.3 4.3 4.2
Overall Ratings 4.3 4.4 4.3

Investment Offerings

This comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their investment offerings. ICICI Direct provides investment offerings in Yes, mutual funds and offers trades in currency and commodities, while Dhan provides investment offerings in Yes, mutual funds and does not offer trades in currency and commodities and Upstox provides investment offerings in Yes, mutual funds and offers trades in currency and commodities.

Investment Offerings ICICI Direct Dhan Upstox
Equity Cash and F&O Yes Yes Yes
Currency Derivatives Yes No Yes
Commodity Yes Yes Yes
Online IPO Application Yes Yes Yes
Mutual Funds Yes Yes Yes
Bond / NCD Yes Yes Yes
ETF Yes Yes Yes
Banking Yes No No
Insurance Yes No No
Forex Yes No Yes
MF SIP Investment Yes Yes Yes
Equity SIP Investment Yes Yes Yes
PMS Service Yes No Yes
Other Investment Options Yes Yes Yes

Customer Support

The comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their Customer Support. ICICI Direct provides Yes, while Dhan offers Yes and Upstox features No.

Customer Support ICICI Direct Dhan Upstox
24/7 Customer Service Yes Yes No
Email Support Yes Yes Yes
Online Live Chat Yes Yes Yes
Phone Support Yes Yes Yes
Toll Free Number Yes No
Through Branches Yes Yes
Customer Care Number 022 3355 1122 (+91) 9987761000 022-41792999
Account Opening Process Online/Offline Online/Paperless Online/Paperless
Customer Support Email [email protected] [email protected] [email protected]
Knowledge Center / Education https://dhan.co/blog/ https://upstox.com/uplearn/
Head Office Address

ICICI Venture House,
Appasaheb Marathe
Marg, Mumbai –
400025, India

Unit No. 2201, 22nd Floor, Gold Medal Avenue, S.V. Road,

Beside Patel Petrol Pump, Piramal Nagar,

Goregaon West, Mumbai – 400104

30th Floor, Sunshine Tower,

Senapati Bapat Marg, Dadar (W),

Mumbai, Maharashtra 400013

Website https://www.icicidirect.com/ https://dhan.co/ https://upstox.com/

Research and Reports

The research and reports comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their offerings.

Research and Reports ICICI Direct Dhan Upstox
Research Mutual Funds Yes Yes Yes
Research Equity Reports Yes Yes Yes
Research ETF Yes Yes Yes
Daily Market Report Yes Yes Yes
Free Tips No No No
Quarterly Result Analysis Yes Yes Yes
News Alerts Yes Yes Yes

Demat Account Charges

This comparison between ICICI Direct, Dhan, and Upstox reveals significant differences in their demat account charges. ICICI Direct provides NSDL & CDSL for DP Source, while Dhan offers CDSL and Upstox features CDSL.

Demat Account Charges ICICI Direct Dhan Upstox
DP Source NSDL & CDSL CDSL CDSL
DP ID 289-2016 81800
Demat Account Annual Maintenance Charges (AMC) Rs 700 Zero Rs 300
Advance Deposit No Zero No
Transaction Charges on Debit (Per ISIN)
Demat ₹50 ₹12.50 per instruction + GST
Remat ₹25 + CDSL charges ₹12.50 per instruction + GST
Pledge Creation ₹25 + GST ₹15 per instruction + GST ₹20 + GST per scrip
Pledge Creation Confirmation ₹25 + GST Yes Yes
Pledge Closure ₹25 + GST ₹15 per instruction + GST ₹20 + GST per scrip
Pledge Closure Confirmation ₹25 + GST Yes Yes
Pledge Invocation ₹25 + GST ₹15 per instruction + GST ₹20 + GST per scrip
Failed Instruction Charges NA ₹100 + GST ₹50 per transaction
Other Charges NA Zero No

Advantages and Disadvantages

Broker Pros Cons
ICICI Direct
  • Integrated 3-in-1 account structure
  • Wide product offering & full-service features
  • Trusted brand and large network
  • Educational & research support
  • Multiple brokerage plan options
  • Relatively higher brokerage & fees
  • Platform, UI & performance limitations
  • Customer service/execution issues reported
  • Less ideal for very cost-sensitive/frequent traders
Dhan
  • Zero Account Opening & AMC
  • Low Brokerage
  • Multi-Asset Trading
  • Advanced Trading Tools
  • User-Friendly Mobile & Web Platforms
  • Integrated Mutual Funds & IPO Access
  • Margin Facility
  • Platform Learning Curve
  • Limited Offline Support
  • Hidden Statutory Charges
  • Initial Platform Bugs
  • Limited Research Reports
  • Not Ideal for Very High-Touch Clients
  • Feature Availability Varies
Upstox
  • Low brokerage charges
  • User-friendly mobile and web trading platforms
  • Backed by a reputed investor, Ratan Tata
  • Fast account opening process
  • Provides API-based trading
  • Slow customer support
  • No advisory services
  • Margin funding is limited
  • Occasional technical glitches reported

User Experience: Buying Stocks

ICICI Direct – User Trading Experience

Account Opening Experience: Users benefit from a 3-in-1 integrated banking setup, making fund transfers seamless.

Platform & Order Execution: The platform rating is 4/5. Mobile trading app ensures real-time order execution and portfolio tracking.

Brokerage Transparency: Intraday brokerage is 0.022% or 0.007%, and charges are shown before order confirmation.

Advanced Features: Supports algorithmic trading for strategy-based investors. Margin trading facility increases buying power.

Research & IPO: Provides equity research reports. Supports online IPO applications.

Customer Support: Customer service rating is 4.3/5.

Market Presence: Around 99 Lakhs active clients use this broker.

Dhan – User Trading Experience

Account Opening Experience: Account opening is fully online with digital KYC, typically activated within 1–3 working days.

Platform & Order Execution: The platform rating is 4.4/5. Mobile trading app ensures real-time order execution and portfolio tracking.

Brokerage Transparency: Intraday brokerage is ₹20 or 0.03% per executed order, and charges are shown before order confirmation.

Advanced Features: Supports algorithmic trading for strategy-based investors. Margin trading facility increases buying power.

Research & IPO: Provides equity research reports. Supports online IPO applications.

Customer Support: Customer service rating is 4.3/5.

Market Presence: Around 982,814 active clients use this broker.

Upstox – User Trading Experience

Account Opening Experience: Account opening is fully online with digital KYC, typically activated within 1–3 working days.

Platform & Order Execution: The platform rating is 4.5/5. Mobile trading app ensures real-time order execution and portfolio tracking.

Brokerage Transparency: Intraday brokerage is ₹20 or 0.1%, and charges are shown before order confirmation.

Advanced Features: Supports algorithmic trading for strategy-based investors. Margin trading facility increases buying power.

Research & IPO: Provides equity research reports. Supports online IPO applications.

Customer Support: Customer service rating is 4.2/5.

Market Presence: Around 23.78 lakh active clients use this broker.

Frequently Asked Questions

The account opening charges vary significantly: ICICI Direct charges Not specified, Dhan charges Free, and Upstox charges Free. When considering AMC, investors should evaluate the overall cost structure along with the features and services provided by each broker.

Brokerage charges differ across platforms: ICICI Direct offers 0.022% or 0.007% for equity intraday, Dhan provides ₹20 or 0.03% per executed order, and Upstox charges ₹20 or 0.1%. The actual costs may vary based on trading volume, account type, and specific plans offered by each broker.

All three brokers provide diverse investment opportunities: ICICI Direct offers 4, Dhan provides 4.6, and Upstox features 4.5. The platforms support equity trading, derivatives, mutual funds, and other financial instruments suitable for different investor profiles.

Customer support quality varies: ICICI Direct has 4 support, Dhan offers 4.3, and Upstox provides 4.4. Support channels typically include phone, email, live chat, and branch services, with response times and availability differing between brokers.

Platform usability ratings show: ICICI Direct with 4.4, Dhan with 4.4, and Upstox with 4.4. The best interface depends on individual preferences - some users prefer simplicity while others need advanced features and customization options.

Yes, mutual fund and stock investing is available across all platforms: ICICI Direct (Yes), Dhan (Yes), and Upstox (Yes). All three brokers provide comprehensive access to equity markets and mutual fund investments through their respective platforms.

For beginners, the choice depends on specific needs: ICICI Direct offers user-friendly platforms with educational resources, Dhan provides competitive pricing with intuitive interfaces, and Upstox combines ease of use with comprehensive investment options. Beginners should consider factors like ease of account opening, customer support quality, educational content, and platform simplicity when making their decision.

All three brokers offer robust mobile trading apps with different strengths: ICICI Direct focuses on intuitive design and quick execution, Dhan emphasizes advanced charting and analysis tools, while Upstox balances simplicity with comprehensive features. The mobile apps are available for both iOS and Android devices with regular updates and feature enhancements.

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